How Can We Help?

Our team is here to support you with FabOps, training, and all Onyx Data services.

Email Support

Send us an email and we'll respond within 1 business day.

support@onyxdata.co.uk

Phone Support

Call us during UK business hours (9am-5pm GMT).

+44 204 534 7858

Book a Call

Schedule a call with our team at a time that suits you.

Schedule Now

FabOps Support

For FabOps-specific support, use these resources based on your subscription tier:

Standard

  • Email support (1 business day response)
  • Documentation & knowledge base
  • Community forum access

Professional

  • Priority email support (4 hour response)
  • Phone support during business hours
  • Quarterly review calls
  • Dedicated success manager

Enterprise

  • 24/7 emergency support
  • Dedicated Slack/Teams channel
  • Monthly strategy reviews
  • Custom SLA agreements

Helpful Resources

FabOps Documentation

Guides, tutorials, and reference documentation.

Getting Started Guide

Set up FabOps in under 15 minutes.

FabOps FAQ

Answers to common questions.

Blog & Insights

Latest updates and best practices.

Contact Details

Email: info@onyxdata.co.uk

Support: support@onyxdata.co.uk

Phone: +44 204 534 7858

Address:
Onyx Data Ltd
16 Upper Woburn Place
London WC1H 0AF
United Kingdom

Support Hours

Standard Support:

Monday - Friday: 9:00 AM - 5:00 PM GMT

Professional/Enterprise:

Extended hours as per SLA

Bank holidays excluded